Improve Your Hospital Rating with Accuhealth RPM

RPM and CCM programs have been widely recognized for their positive impact on healthcare organizations, delivering a range of benefits that include: a decrease in mortality rates, improvements in the safety of care, reduction in hospital readmissions, and overall improvements in patient experience. 

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Real-time Improved Outcomes & Cost Savings

See real-time unnecessary hospital visits avoided and direct savings to Medicare from patients using Accuhealth RPM...

 

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Unique Patients

 

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Preventable Hospital Visits Avoided

 

$0M

Medicare Savings

Accuhealth RPM for Hospitals Can Help:

  1. Decrease Mortality Rates

    By monitoring patients remotely post-discharge, Accuhealth enables early detection of health issues, allowing Accuhealth and your healthcare professionals to intervene promptly. This proactive approach helps to mitigate complications and decrease mortality rates.
  2. Improve Safety of Care

    Through regular monitoring and timely intervention, Accuhealth helps to prevent medical emergencies and reduces the need for costly hospitalizations. By providing consistent care and support, our program effectively manages chronic conditions, improving the safety of care provided to patients.
  3. Reduce Readmission

    Accuhealth's remote monitoring systems allows for continuous monitoring of patients, potentially reducing the likelihood of readmission. Early detection of health issues and prompt interventions can help minimize avoidable readmissions.
  4. Improve Patient Experience

    Accuhealth empowers patients by offering personalized, convenient care from the comfort of their own homes. Our user-friendly technology allows patients to monitor their vital signs, receive educational resources, and communicate with their healthcare team effortlessly. By actively involving patients in their own care, we have observed higher levels of satisfaction and improved patient experience.

  5. Offer Timely and Effective Care

    Accuhealth's RPM system enables healthcare professionals to access real-time patient data, ensuring timely interventions and more accurate diagnoses. With our integrated platform, you can seamlessly incorporate patient data into your existing Electronic Medical Record (EMR) system, streamlining workflows and enhancing overall efficiency.

Deliver Measurable Outcomes

Accuhealth data proves that RPM keeps patients out of the hospital and reduces Medicare costs. Patients who use Accuhealth RPM are healthier than patients who don't. Both short-term and sustained long-term improvements with high-touch 24/7/365 care.

86

Net Promoter Score

The average NPS is 32. Accuhealth is a leader in patient satisfaction.
80%

Readmission Reduction

Patients marked as high risk get extra attention from clinical staff and minimize the risk of hospital unnecessary hospital visits.
$231M

Cost of Care Reduction

Due to high touch points, we are able to help patients instead of going to the emergency room.

Average biometric data improvements over time...

-27 mg/dl

Blood Glucose

-21 mmhg

Systolic Blood Pressure

-16 mmhg

Diastolic Blood Pressure

-3 BPM

Resting Heart Rate

-16 lbs

Weight Loss

80%

Adherence Rate

20%

Medication Adherence Increase

95%

Patient Satisfaction

Effective Solutions for Hospitals

Accuhealth Remote Monitoring & Care Management service utilizes our Evelyn technology to keep patients healthy and in the continuum of care of the Provider, reducing both direct and indirect costs incurred by costly and avoidable ED visits and Hospitalizations. Our fully integrated model includes medical monitoring devices. supplies, health signals, analytics, clinical intervention, EHR integration reaktime patient education and coaching.

Tier 1- Observational Level Monitoring services include real-time monitoring with alerts and reporting to the Payor and/or Provider

  • Provider and Care Team portal access to Evelyn
  • Patient portal access to Evelyn
  • Real-time alerting to Provider and/or Care Team members for abnormal vitals (SMS and/or Email)
  • Enterprise-level reporting - including population health metrics, Employee compliance reports, and more
  • Technical support for Provider, Care Team, and Patient (software and devices)
  • EMR integration for near real-time upload of Patient vital data, as well as monthly reports, directly into the employee's health record

Tier 2 - Prevention Level Monitoring services include Observation Tier plus employee coaching and care coordination

  • Tier 1 PLUS
  • Round-the-clock clinical monitoring of patient vitals and outreach to the Provider and/or Payer when critical readings are received
  • Automated and live-synchronous patient compliance reminders via the Employee's preferred contact method (Phone/SMS/Email)
  • Patient outreach and clinical intervention support for ALL abnormal readings and care coordination outreach to synchronously review patients and assist in any care coordination the patient may need with their provider and/or payer (medical appointments, medication refills, durable medical equipment, etc)
  • Escalation and outreach to the provider and/or payer ONLY when the employee conveys symptoms to reduce avoidable and costly insurable events by Phone/SMS/Email (Clinical Escalation runbook is customizable at the respective Provider/Payer Level)
  •  Personalized Krames educational material for managing chronic diseases.
  • Accuhealth staff is bilingual (English and Spanish) and can support any language preference of the patient and/or caregiver

Responsibilities - Tier 1 (Observation Level) 

  Hospital Accuhealth Comments

Marketing / Patient Outreach

  Hospital market RPM & Care Management services to the patient

Fulfillment & Referral Intake

  Accuhealth processes patient referrals and fulfills the required devices (s)

Patient Onboarding

  Hospital demonstrate use of device(s) to the patient. Note - Accuhealth provides both hard copy & digital user guides as well 2 instructional videos

Patient Compliance

Hospital remind patients to take readings. Accuhealth provides automated reminders.

Clinical Monitoring

  Hospital manage the clinical monitoring

Clinical Outreach - Patient

  Hospital provides clinical outreach to the patient triggered by abnormal readings.

Clinical Escalation - Provider

  Hospital escalate episodic/symptomatic patient issues to the appropriate stakeholder(s)

Technical Support

  Accuhealth provides all technical support to all stakeholders
Program Aspect Details
Initiation For new patients or patients not seen within 1 year prior to the commencement of RPM/CCM, Medicare requires initiation of services during a face-to-face visit with the billing practitioner. Has to be initiated by an Annual Wellness Visit, Initial Preventive Physical Exam, etc.
Staff Involved Physicians, Qualified Health Professionals, Clinical Staff
Billing Cycle Monthly
Supervision General Supervision
Patient Consent Required
Location of Patient Anywhere outside of the hospital. Does not have to be in an originating site, as it’s typically the case with telehealth services.
Cost Sharing Copays and deductibles may apply.

Responsibilities - Tier 2 (Prevention Level) 

  Hospital Accuhealth Comments

Marketing / Patient Outreach

  Accuhealth will commission a co-branded customized letter (Hospital and Accuhealth) and send a hard copy mailer explaining the services. Accuhealth will conduct phone outreach one (1) week after the mailer to explain services and gain informed consent from the patient (phone recorded and documented acceptance of services)

Fulfilment & Referral intake

  Accuhealth processes patient referrals and fulfills the required device(s)

Patient Onboarding

  Accuhealth nurse will call every new patient and synchronously walk the patient through a successful reading on each device. Note-Accuhealth provides both hard copy & digital user guides as well as instructional videos

Patient Compliance

  Accuhealth provides both automated and live-synchronous adherence reminders to the patient

Clinical Monitoring

  Accuhealth provides 24/7/365 Clinical Monitoring

Clinical Outreach - Patient

  Accuhealth provides clinical outreach and intervention services to the patient triggered by any abnormal readings

Clinical Escalation - Provider

  Accuhealth notifies the appropriate stakeholder(s) in near real-time ONLY when the patient interaction warranted clinical escalation to avoid a costly-insurable event

Technical Support

  Accuhealth provides all technical support to all stakeholders

Pricing (PMPM)

  PMPM Comments

Tier 1

As low as
$19
One inclusive rate of Accuhealth RPM as a Service (RaaS) model that includes software, fulfillment, automated reminders for patient, real-time alerting to payor/provider, and technical support. Hardware (Devices and Consumables) and EHR integration are purchased separately.

Tier 2

As low as
$65
One inclusive rate that includes ALL components of a successful interventional RPM & Care Management program designed to reduce costly insurable events and improve patient outcomes. This is inclusive of software, hardware (up to (2) devices per patient, ongoing consumables -- diabetic supplies, device replacements, charging cords, etc.), fulfillment, patient compliance, round the clock clinical monitoring, clinical intervention, clinical escalation, care coordination, patient education/coaching, EHR integration, and technical support.

Advanced Artificial Intelligence Capabilities

Evelyn 3.0 is our proprietary AI-technology that assists our Health Operations Center (HOC) to provide you with the most advanced Remote Patient Monitoring solution on the market. With over 100,000+ touchpoints daily, Evelyn utilizes predictive analytics to analyze patient behavior and alert you before a crisis occurs.

Tracking Adherence and Other Trends

Predictive Analytics for Trend Analysis and Behavioral Insights

Evelyn employs predictive analytics to better understand health trends like daily patient readings and compliance. This technology allows Accuhealth to spot changes in patient behavior and highlight trends to a physician who can help the patient if they are falling off their care plan. In-depth analytics enable providers to see all vital patient information in a single pane of glass. Data-driven healthcare gives providers the tools to analyze trends and get ahead of negative health outcomes to keep patients healthy, happy and out of the hospital.
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Identify At-Risk Patients

Sentiment Analysis Stays Ahead of Negative Health Outcomes

Accuhealth RPM utilizes behavioural analytics capabilities. With these services Evelyn harnesses Sentiment Analysis from our built-in call center to analyze patient - clinician interactions. Based on these communications metrics, like speech and tone patterns, Evelyn can identify patients who may require to be highlighted to their physicians to assist them with their mental well-being. The Accuhealth model lets providers get ahead of negative health outcomes that would normally be undetected.

Increased Engagement

Personalized Outreach and Reminders for Improved Clinical Outcomes

Fully customizable outreach via SMS, telephone, email, or video telemedicine call.  Increased patient engagement by using Accuhealth's clinical care team to provide full-service care coordination, medication and appointment reminders, health coaching, and the patient's preferred method of communication to build healthy habits.
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Integrated Software Platform

Accuhealth offers a software platform at no-cost to registered accounts. Our easy-to-use software acts as a central hub for you and your team to manage your clinic and monitor your patients in a single pane of glass.
Clinical Insights at a Glance

Single-Pane Clinic and Patient Overview

Physicians and staff can get a birds-eye overview of their clinic, patient status, and trends. Our easy-to-use software platform comes with a built-in customizable central dashboard that allows seeing important clinical metadata such as the total time spent with patients, adherence and reading trends, alerts for patient conditions, and much more.
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Relieve Clinical Burden

Automated Timestamps and Digital Paper Trail of Clinical Interactions

All patient interaction is automatically recorded and time-stamped for easy review and a secure audit trail. Accuhealth empowers providers with the right data that is always HIPAA compliant and SOC2 certified for the highest level of cyber security and bullet-proof compliance. 


Automatic Reporting at Your Fingertips

Clinical and Billing Report Generation

Automatically generate billing reports to stay up to date on reimbursements. Get detailed patient reports that track health metrics and up-to-date patient vitals. You will never owe Accuhealth for a patient or claim that you were not able to collect on.
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Minimizing Churn

Patient Onboarding Statuses

Find out when patients have been successfully onboarded, from patient referral to your patients actually taking readings from home and tracking their health improvement over the first 30/60/90 days on the program.

Our Hardware

We provide EHR-connected blood pressure monitors, glucometers, pulse oximeters, sleep and resting heart rate monitors, and weight scales with these features:

 

  • Built-in integration with cloud-based EHRs
  • First device for each patient provided as part of our service
  • Device consumables (lancets, test strips, batteries) included
  • HIPAA-compliant secure data transmission
  • No WiFi, Bluetooth, tablet, or smartphone required for the patient
  • Verizon certified, with roaming capabilities on AT&T and T-Mobile. What this means - our devices work anywhere there is cellphone service globally.

Industry Leading No-Cost EHR Integration

All patient readings and other biometric recordings are sent securely and autonomously from our telemonitoring devices, via their 4G cellular-enabled chips, received from the cloud, stored within our proprietary software platform, and seamlessly integrated back into your existing Electronic Health Record (EHR).

Real Data. Real Fields.

Truly Seamless EHR Integration

EHR integration is critical for Remote Patient Monitoring success so that the RPM program can integrate into your current workflow and so that you can easily generate quality reports using the RPM data. Many RPM vendors claim "integration," but in reality all they do is scan PDFs; our integration places readings into true data fields in your EHR. With some EHRs, we can even auto-generate RPM claims.
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Schedule a Meeting with the RPM Experts

If you'd like to know more about Accuhealth's RPM Services for Hospitals, simply pick a time on the calendar below to schedule a meeting with a member of our team. During this meeting, we'll walk you through our program and what we can do for you.